Policy & Procedure

Most firms have an Office Manual or Staff Handbook. Most employees ignore them!  A well presented and easily accessible bible of your firm’s policies and procedures can be a vital part of setting out your firm’s standards of performance and behaviour; it can be used as an important training tool, it lays out clear employment guidelines for staff and managers and, importantly for audit purposes, it demonstrates your fulfillment of required compliance standards.  

To assist you we can:

  • Review existing policies or write and introduce new policies that clearly describe your working practices and ensure compliance with employment law, professional rules, accreditation standards and Best Practice
  • Inform you of regulatory and compliance changes and update your policies accordingly
  • Provide training to personnel to ensure your policies are understood and followed by everyone in the firm
  • The Legal Omsbudsman has moved!

    The LeO has moved so all your client care letters and complaints procedures will need updating

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  • SRA OFR & Code of Conduct

    The new Code of Conduct is not tick box regulation!

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  • About the SRA Deadline?

    All Firms Need to Create Two New Compliance Roles by March 31st

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  • Lexcel helps compliance with the Code of Conduct

    Firms nervous about the new Code of Conduct should think about Lexcel as an aid to compliance

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